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FAQs

FAQs

Questions? We've Got Answers.

Choosing a security provider is an important decision.

You want to know who you’re hiring, how they operate, and what you can expect once service begins.

Below are answers to some of the most common questions we receive from prospective clients.

If you don’t see your question listed, our team is always happy to help.

GENERAL QUESTIONS

EBS Security offers professional armed and unarmed security services for businesses, commercial properties, warehouses, corporate offices, events, industrial facilities, and temporary security needs.

Our services are customized based on each client’s environment, goals, and security concerns.

Yes.

We provide both armed and unarmed security solutions depending on your specific needs, operational requirements, and risk level.

During your consultation, we’ll help determine which option is most appropriate for your environment.

EBS Security serves businesses and organizations throughout our service region.

For specific coverage areas, please contact our team directly.

We’re happy to discuss your location and determine how we can assist.

Yes.

Our officers meet all applicable state licensing requirements for the services they provide.

We also emphasize ongoing training and professional development to help maintain high standards of performance and professionalism.

SERVICE QUESTIONS

Every business is different.

That’s why we begin with a conversation.

We’ll take time to understand your facility, concerns, operational needs, and goals before recommending a security solution.

Our objective is to provide the right level of protection—not a one-size-fits-all package.
Absolutely.

Security plans are tailored to each client’s specific needs.

Coverage schedules, officer assignments, patrol requirements, access control procedures, and reporting expectations can all be customized based on your environment.
Yes.

We offer temporary security coverage for special events, short-term projects, emergency situations, staffing gaps, and other situations requiring flexible support.
Yes.

When available, our team can respond to urgent security requests and temporary coverage needs.

If you require immediate assistance, we recommend contacting us directly by phone for the fastest response.

OFFICER & TRAINING QUESTIONS

We look for individuals who demonstrate professionalism, accountability, strong communication skills, dependability, and a commitment to service.

We believe the quality of our people directly impacts the quality of service our clients receive.
Officers receive required licensing and certification training, along with ongoing development focused on:

• Situational awareness

• Report Writing

• Deescalation Training

• Incident response

• Professional communication

• Customer service

• Emergency preparedness

• Site-specific procedures

• Leadership and accountability

Training is treated as an ongoing responsibility, not a one-time event.
Yes.

We actively welcome veterans to join our team and value the leadership, discipline, and experience many bring to the profession.

OPERATIONS & COMMUNICATION

One of the things that sets EBS Security apart is accessibility.

Clients have direct access to our team and can reach out whenever support is needed.

We believe strong communication is essential to strong partnerships.
Security needs often evolve.

Whether you need additional coverage, schedule adjustments, or support during a changing situation, we’ll work with you to adapt your security plan accordingly.

Flexibility and responsiveness are key parts of our approach.
We offer daily reporting for any service.

Our team believes in clear communication and transparency, and we’ll establish expectations during the onboarding process.

GETTING STARTED

Simply complete our online consultation form or contact our team directly.

We’ll schedule a conversation to learn more about your organization and discuss potential security solutions.
The timeline depends on the scope of services, location, staffing requirements, and operational needs.

In many cases, we can move quickly to accommodate client requests.

Contact us to discuss your specific situation.
Many clients tell us they came to EBS Security because they were tired of poor communication, inconsistent service, and unreliable support.

Our focus is simple:

• Professional officers

• Responsive communication

• Dependable service

• Accessible leadership

• Long-term relationships built on trust

We believe security should create confidence, not concerns.